WHO ARE WE?


We are a consulting company, specializing in the training of traders, managers and Sales Performance Management.

WHAT DO WE OFFER?


We create value for the organization through projects, using tools, methods and best practices in order to improve the Business Performance for customers.

HOW CAN THIS VALUE BE MEASURED?


In the increase in turnover, increase in the number of new customers, in higher profits, and in a higher value of the company.

Key Facts
  • We have 22 years of experience.
  • The Company has made a turnover of 400 million Czech crowns in consulting services since 2005.
  • The Company is a member of a holding, and Palatinum Campus s.r.o. who provides training of worker professions from EU funds - a vocational school with dozens of professions, is also a member.
  • We have 400 customers.
  • Our courses have been attended by more than 100,000 employees.
  • There are about 350,000 employees of our customers that we address with training.
  • We offer 12 open training programmes in our Business School.
  • We teach about 100 modern skills for business and management of people there.
How we work
  • Invite us and our consultant will take you through 20 questions to help you define your needs and a suitable project to satisfy those needs.
  • Come and take a look at our professional seminars.
  • The service is free and it may help you settle your thoughts and find a suitable direction for further development of your company.
What is the guarantee that it will work?
  • We have 22 years of experience.
  • We have references - see the reference projects.
  • We have successfully implemented over a thousand of projects, archived and available for consultation - naturally, with consideration of confidentiality.

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Trained companies

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Trained employees per year

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Trained companies per day

Our team

Pavel Procházka

CEO


  • tel.: 602 777 824
  • prochazka@palatinumcampus.cz

Tamara Šindelářová

KAM, Partner


  • tel.: 736 532 785
  • sindelarova@palatinumcampus.cz

Martin Rejmíš

Project Manager, Partner


  • tel.: 773 990 520
  • rejmis@palatinumcampus.cz

Martin Zelinka

Project Manager


  • tel.: 777 756 974
  • zelinka@palatinumcampus.cz

Kateřina Kopicová

Office & Project Coordinator


  • tel.: 776 289 200
  • kopicova@palatinumcampus.cz

Our Projects

  • Consultancy Projects

    • Workshops for creating processes and new procedures
      Workshops for creating tools
      Training of new core competences
      New CRM solutions
      Quarterly project milestones
      Oxford coaching
      for more information click here

  • Projekty EU

    • Our sister company, Palatinum Campus s.r.o., deals with EU projects.

      For more information on subsidies for staff training, click here.

Business School Palatinum
Management skills


Open programmes

Open programmes are a basic structure for individuals. Each course has fixed contents, goals, date and venue. Participants will be trained in competences with representatives of other non-competing companies. The main advantage of these courses is the quality know-how standardised according to the ISO standards. Each participant will get exactly the same quality of education no matter when they attend the course. These programmes are the basics of competence for staff members in their respective industry segments. We are able to provide around 50 competences to all managers positions in your company. We can guarantee you the best quality.

Customized trainings

These trainings are customized to meet your needs – you choose the date, place and only those competences you are interested in – like assembling LEGO bricks. All participants will be exclusively from your company. Customization means that case studies focused on your company’s situation are prepared and analysed rather than spending time on training of general situations: what concerns you or what you need to improve this year and with particular employees. This makes the training absolutely bespoke to you.

In addition to the 50 competences mentioned above in the open programme section which might be customised to meet your special needs, your employees can learn how to cope with another 50 situations. These are situations they may encounter in their management or sales work. We are able to harness this huge amount of competences and build customized targeted trainings to be held twice in a year and prepare your team for increase in performance and motivation.

Oxford coaching

Group training might not be a form suitable for everyone and not everyone knows how to put the newly gained knowledge into practice. Oxford coaching meets this purpose.

Once a manager completes a group course, Oxford coaching should be the next step.

Oxford coaching using essays and regular testing is recommended for the best Czech managers.

Manager’s hand book

Describes and standardizes the sales process in specific and repetitive trading situations and activities.

It provides salespersons with quality preparation for sales activities.

Focus training

A special form of customized training where know-how is not learnt since it is assumed that the participants already have it. Only specific situations are trained. Each situation is defined, e.g. special case studies are prepared for negotiations of new terms and conditions to be included in an annual contract with a customer. Additionally, powerful arguments and objections are brainstormed and then drilled until mastered by the participants – “like practising the power play in ice-hockey.”

Business school

Of all these components – open programmes and customized trainings - priorities (50 competences and 50 situations) should be identified. The priorities are selected according to the company’s goals and projects for that particular year. Our consultant will help you choose the goals and priorities. The consultant will talk to the manager and discuss the manager’s goals to identify the required competences and set up the Business school.

Business School Palatinum
Selling skills


Open programmes

Open programmes are a basic structure for individuals. Each course has fixed contents, goals, date and venue. Participants will be trained in competences with representatives of other non-competing companies. The main advantage of these courses is the quality know-how standardised according to the ISO standards. Each participant will get exactly the same quality of education no matter when they attend the course. These programmes are the basics of competence for staff members in their respective industry segments. We are able to provide around 50 competences to all sales positions in your company. We can guarantee you the best quality.

Customized trainings

These trainings are customized to meet your needs – you choose the date, place and only those competences you are interested in – like assembling LEGO bricks. All participants will be exclusively from your company. Customization means that case studies focused on your company’s situation are prepared and analysed rather than spending time on training of general situations: what concerns you or what you need to improve this year and with particular employees. This makes the training absolutely bespoke to you.

In addition to the 50 competences mentioned above in the open programme section which might be customised to meet your special needs, your employees can learn how to cope with another 100 situations. These are situations they may encounter in their management or sales work. We are able to harness this huge amount of competences and build customized targeted trainings to be held twice in a year and prepare your team for increase in performance and motivation.

Oxford coaching

Group training might not be a form suitable for everyone and not everyone knows how to put the newly gained knowledge into practice. Oxford coaching meets this purpose.

Once a manager completes a group course, Oxford coaching should be the next step.

Oxford coaching using essays and regular testing is recommended for the best Czech managers.

Salesperson’s hand book

Describes and standardizes the sales process in specific and repetitive trading situations and activities.

It provides salespersons with quality preparation for sales activities.

Focus training

A special form of customized training where know-how is not learnt since it is assumed that the participants already have it. Only specific situations are trained. Each situation is defined, e.g. special case studies are prepared for negotiations of new terms and conditions to be included in an annual contract with a customer. Additionally, powerful arguments and objections are brainstormed and then drilled until mastered by the participants – “like practising the power play in ice-hockey.”

Business school

Of all these components – open programmes and customized trainings - priorities (50 competences and 50 situations) should be identified. The priorities are selected according to the company’s goals and projects for that particular year. Our consultant will help you choose the goals and priorities. The consultant will talk to the manager and discuss the manager’s goals to identify the required competences and set up the Business school.

Consulting projects


What is the goal?

The goal of a consulting project is not to provide key competences, that is only one part of the story.
The goal of a consulting project is to increase Business Performance of a company.

How we proceed in the creation of consultation-based sales

We identify the indicators you want to improve.
We describe the company’s strategy that should meet the goals.
We describe the necessary changes that will be implemented in a year’s time.
We determine the key competences to be provided to your team.
We set quarterly milestones of the project.

Together with the customer we will define a consultation project by adopting these five steps.

Workshops on creation of processes and new procedures

To implement a new strategy successfully, old habits should be replaced with new ones. The best way to do that is to rewrite the processes into a simple form so that everyone knows what to do.

Workshops on creation of tools

New processes require creation of new tools, new tables, new IT systems, new argumentation and objection banks and new question banks. All this should be created together to ensure there is buy-in from the people.

Trainings of new core competences

Training of selected new competences and their measurement is part of the change project.

Oxford coaching

Oxford coaching is based on discovering – three stages of knowledge
  • Getting new information
    The strength of the new generation – Google etc. – everyone can get a lot of information. The point is to understand and classify it correctly.
  • Comprehension in context
    This is the first benefit of Oxford coaching, because it focuses on thinking out all possible aspects, on comprehension in context, on deep multilayer knowledge, on self-development and self-awareness.
  • The ability of using the skills wisely in practice
    This is the second benefit of Oxford coaching. Learn how to use the skills smartly, responsively and wisely in the right situations and in the right way. And all this in a balanced manner and with respect to the context, so as the coachee achieves their goals and increase their motivation.
Goals of Oxford coaching
  • Development of coachee’s thinking – the coachee will write an essay dealing with a certain issue and its possible practical solutions, and the coach discusses various points of view with the coachee. The coach will encourage the coachee to think the solution through, to learn and to complete the essay.
  • While applying the method of discovering and receiving critical input from the coach, the coachee learns, and perfects both their essay and opinions. The coachee designs new tools and acquires new competences, the coach guides them on the path of discovering.
  • We will find the right coach who will devote their time to the coachee while bearing in mind the topics to be covered.
Uniqueness of Oxford coaching
  • Oxford coaching is a unique method which is currently offered by no one else.
  • Its uniqueness consists in the improvement achieved, effectiveness of learning, the speed and application of knowledge into practice as well as in the increased motivation and engagement of coachees.
  • Due to the way of finding answers, involvement of various coaches and resources, the coachee reveals entirely new and different points of view that open new horizons for finding new solutions.
  • It allows to get information and candidates for a talent pool, you will see their proactivity and their potential for grow.
  • This unique way of coaching brings self-experience development. It is not based on passive improvement and overcoming the coachee’s resistance, but on their engagement and on in-depth experiencing of new discoveries and on finding new ways for solving selected situations.

Open programs

Breakfast

Flats

Videa

Business performance

Introduction of our company

How to motivate your workers